Privacy Policy

1. Who We Are

Rifadel Dental - Aesthetic and Functional Dental Clinic is a dental clinic located at DB-45, DB Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064. This privacy policy explains how we collect, use, and protect information submitted through rifadel.clinc.top.

Published under the Information Technology Act, 2000 and IT Rules, 2011.

2. What Information We Collect

When you submit a consultation form, we collect:

• Your full name
• Your mobile phone number
• Your email address (if provided)
• Your treatment enquiry

We do not collect payment information, government identification, or medical records through our website forms.

3. How We Use Your Information

We use the information you provide solely to:

• Contact you to confirm or schedule a dental consultation
• Share relevant treatment information based on your enquiry
• Follow up on your consultation request via phone, SMS, or WhatsApp

We do not sell, rent, or share your personal information with any third party for marketing purposes.

4. Who Has Access to Your Information

Your form submission is received by:

• The Rifadel Dental clinic team at Salt Lake, Kolkata
• ApsteQ (our authorised marketing partner), who manages the technology and follow-up systems on behalf of the clinic

ApsteQ processes your data only to facilitate your consultation booking. Your data is not used for any purpose outside of this scope.

5. Third-Party Tools We Use

Our website uses the following tools which may collect anonymised data about your visit:

• Google Ads and Google Analytics: aggregated, anonymised visit data only - to measure how many people visit our pages and which ads led to enquiries.
• Google Tag Manager: manages tracking scripts on the website.
• n8n: routes form submissions to our team via WhatsApp/SMS notification.

None of these tools receive your name, phone number, or email directly - only anonymised click and page visit data.

6. How We Store Your Data

Your contact details are stored in a secure CRM system accessible only to the clinic team and ApsteQ. We retain your information for as long as needed to complete your consultation or treatment, or for a maximum of 2 years after your last interaction with us.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data (subject to any legal obligations we may have)

To exercise any of these rights, contact us at:

We will respond to any data request within 30 days.

8. Cookies

Our website may use cookies to improve your browsing experience and to support our advertising tools. By continuing to use our website, you consent to the use of cookies. You can disable cookies at any time through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects any changes. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: